Please read and ensure that you have understood all instructions listed in the“Notes to Applicants”before the submission of the registration. The HKEAA will not be held responsible for any incorrect registration and no refund of the examination fees paid will be arranged to candidates. 

Before submitting the registration to the HKEAA, candidates must make sure that they are eligible to sit for the University of London (the University) computer-based examination in October / November 2024 and all necessary programmes regulations and examination registration procedures with the University have been fulfilled and followed through before submitting the registrations to the HKEAA. It is the candidates' responsibility to check if they are eligible to enter the computer-based examination. The HKEAA will not be held responsible for the registration if a candidate is later found ineligible to sit for the examinations or whose entry is rejected by the University.  Local examination fees or supplementary fees paid are NOT refundable nor transferable from one examination to another / a later examination or for other purposes.

To complete the registration, candidates are required to complete the following steps within the registration period:

(i) Create a portal account on HKEAA online registration system with a valid email address before starting the registration.

(ii) Activate the portal account and start the registration on HKEAA online registration system.

(iii) Upload a valid signed digital image of the University's Examination Entry Form at the time of registration. The University's Examination Entry Form should be downloaded from the University's Student Portal (https://my.london.ac.uk/). (Remark: if you have difficulty on downloading the Examination Entry Form from the Student Portal, please contact the University for further assistance.). 

(iv) A validation code* (7 digits) will be issued to candidates once the required local examination fees are settled. Local examination fees must be settled online as instructed.    

(v) Candidates must also complete the online examination entry task by inputting the validation code in the format of (275-XXXX) into the University's Student Portal before the entry deadline set by the University. Please note the hyphen (-) in between. Examination registration will not be accepted by the University if candidates fail to complete the online examination entry task in the University's student portal.

*Remark: Each validation code is unique and cannot be used more than once or by any other candidates.

Candidates must complete the online registration and settle the local examination fees by 28 August 2024 (5:30pm).  Candidates are advised to submit their entries as early as possible in order to avoid the rush in the last few days. The HKEAA will not be held any responsible for any unsuccessful registration due to technical / network failure. Candidates who experience technical difficulties within the online examination entry task (e.g. unable to download the University's Examination Entry Form from the Student Portal, wrong information shown on the University's Entry Form, unable to process the online payment of the Sterling examination fee, etc….) should lodge the enquires to the University via Student Portal directly.

Remark: Under special circumstances, the HKEAA may, at its discretion and the approval from the University, accept a late entry after the above registration period. A supplementary fee of $511 in addition to the local examination fee for the late entry will be levied.

Local examination fees paid by a candidate who subsequently withdraws his / her entry, or is absent from the examination, or the examination is cancelled by the University in a later stage will NOT be refunded. Fees are NOT transferable to other examination centres, or from one examination to another / a later series or for other purposes. Any supplementary fees paid during the registration will not be counted as a part of examination fees. The supplementary fee paid will not be refunded under any circumstances.

Candidates who request for access arrangement for the examinations must obtain the approval from the University before the submission of the registration to the HKEAA. Please refer to the following procedures for the application of access arrangement.

(i) Raise the access arrangement request to the University and wait for approval.

(ii) Once the approval is granted from the University, please send the request to the HKEAA by email with the supporting document (i.e. approval email from the University).

(iii) The HKEAA will check with the University to confirm if the access arrangement will be administered at the HKEAA examination centre. 

(iv) The HKEAA will inform the candidates to complete the online registration once the University confirmed that the examination with access arrangement will be administered at the HKEAA examination centre.

Please note that the application of access arrangement is subject to University's approval and the availability of the examination centre. Please note that not all access arrangements for examination will be administered at the HKEAA examination centre. The HKEAA will not be held responsible for the registration if a candidate is later found ineligible to sit for the examination with access arrangement at the examination centre and no refund of the local examination fees paid will be arranged. For any enquiries about the access arrangement, candidates are advised to contact the HKEAA before the submission of the registration.

Candidates should refer to the examination timetables published on the University's website (https://my.london.ac.uk/assessment-timetables). Final examination dates will be indicated in the Admission Notice issued by the University and the Supplementary Admission Notice issued by the HKEAA. Candidates must note that the local examination start time is 2:00pm even if it may differ slightly from those given on the University's Entry Form and Admission Notice issued by the University. No late candidate will be admitted to sit for the examination.

Candidates are also reminded to avoid registering those papers which are scheduled in the same examination session. No special arrangement will be made for those papers with timetable clash. Candidates are required to cancel either one paper and the local examination fees paid are NOT refundable and transferable. Candidates should contact the University and the HKEAA before the submission of the registration if they plan to sit more than one paper in the same sessions.

The examination venue, date and local starting time for each paper will be indicated on Supplementary Admission Notice issued by the HKEAA. The Supplementary Admission Notice will be available to download from the HKEAA Online Service Portal in mid-September 2024. Candidates should login their portal accounts at the Registration Home Page to download the Supplementary Admission Notice when receiving the notification email from the HKEAA. Please be reminded to print the Supplementary Admission Notice on a clean and blank A4 paper.

Candidates will be assigned to take the examinations at the examination centres located in Hong Kong Island / Kowloon / New Territories. Assignment of examination venues is based on the candidature of the examination papers, availability and capacity of the venues. Request for change of the examination venue due to personal reason will not be entertained.  Besides, please note that the examinations with different subject / durations may be held in the same examination venue.

Application for the addition / change of paper(s) after the submission of the registration should be raised to the University for further approval. Candidates are required to notify the HKEAA by email immediately if there is any change of the registered paper (either on University's or candidates' request). Please note that a supplementary fee will be levied for the application of addition / change of paper in addition to the local examination fee.

Application for withdrawal from the examination should be sent to the University for consideration.  Successful applications should be copied to the HKEAA by email (ie@hkeaa.edu.hk). Please note that no refund of the local examination fees and supplementary fees will be arranged for the withdrawal application.

Candidates should accept that neither the Examination Board nor the HKEAA will be responsible for any non-performance of duties where such non-performance has been caused by an act of God, labour strike, natural disaster, adverse weather, epidemic, government action or intervention, riot, or any cause not reasonably foreseeable and beyond the reasonable control of the Examination Board or the HKEAA. Postponement or Rescheduling of examinations due to unforeseeable circumstances will be subject to the decision made by the University, instead of the HKEAA.

The HKEAA, including their contractors and subcontractors, shall not be liable to anyone claiming for any damages which are caused by, arising from or otherwise related to the failure of staff members, examination personnel or the examination centres to comply with the examination regulations, policies or procedures.