21 November 2019 (8:30 a.m.) to 6 December 2019 (5:30 p.m.)
21 to 28 November 2019
29 November to 5 December 2019 Monday - Friday: 8:30a.m. to 5:30 p.m. (Without Lunch Break) (Closed on Saturdays, Sundays and Public Holidays)
The results will be available around mid-August 2020. Statements of Results will be sent to private candidates by post or school candidates through their participating schools / organizations. Candidates who have not received their results by early September 2020 MUST contact their participating schools / organizations or the HKEAA. Candidates may apply for the Enquiries About Results (EAR) services in accordance with the procedures, fees and deadlines to be announced after the results day. The certificates, if applicable, will be available around November 2020 which will be sent to private candidates by post or school candidates through their participating schools / organizations.
Candidates who have not received their certificates should contact the HKEAA to track the delivery status within 5 months after mail; otherwise, the certificates will be regarded as successfully received by the candidates. Certificates unclaimed for 5 months after mail will be returned to the Examination Board without further notice. After that, request for lost or unclaimed certificates will have to be made directly with the Examination Board by the candidates as applications for replacement certificates. Fees will be charged by the Examination Board. Candidates should inform the HKEAA in writing of their new address and contact telephone number if their address has been changed. The HKEAA cannot accept the responsibility for any possible loss, delay or damage in mail causing the need of requesting for replacement certificates. The HKEAA cannot reproduce certificates in any form.